FAQ

Questions We Hear Often

Clear answers to the questions our prospective clients ask most frequently.

Compose: approximately 8 days. Orchestrate: approximately 21 days. Masterwork: approximately 6 weeks. Rush delivery is available to halve any timeline. Our on-time delivery record across 260+ projects is flawless — we have never missed a deadline once.
Every engagement begins with an immersive brand voice session — a structured 90-minute conversation where we study your audience's language patterns, your competitive differentiation, and the personality traits your brand should project. We supplement this with customer review mining, competitor messaging analysis, and a review of your existing materials. The result is a voice that feels authentically yours.
Yes. Approximately 55% of our work is in English for international brands, and 45% is in French for the domestic and Francophone market. Both languages are written by native-level senior specialists — never translated from one to the other.
Three things: seniority (only writers with 10+ years experience), measurement (we track conversion impact, not just word count), and restraint (we write tight — every word must earn its place). We are not the cheapest option. We are the most effective one.
Absolutely. Every service page has its own transparent pricing and a direct purchase button. Buy a standalone email sequence, ad copy library, or brand voice framework entirely independently of our bundled plans.
No. AI assists our research workflow — competitor analysis, keyword mapping, audience data synthesis. But every word of client copy is written by a human specialist with a decade of professional experience. We believe genuine brand voice requires human judgment, cultural sensitivity, and editorial instinct that AI cannot replicate.
Luxury and premium brands, technology and SaaS, financial services, premium hospitality, and ambitious startups. We are strongest with brands that demand both commercial effectiveness and linguistic elegance — those who refuse to choose between selling and sophistication.
Full payment at checkout via Stripe (secure, encrypted, PCI-compliant). Enterprise clients may arrange milestone billing by contacting us directly. All prices displayed in EUR. No hidden fees, no surprise charges. Full invoice provided automatically.